VillaTerras California Privacy Notice
California Privacy Notice
Information for California Residents
At VillaTerras, we are committed to protecting your privacy and complying with the California Privacy Rights Act (“CPRA”). This notice outlines how we collect, use, and disclose your personal data as a California resident. In addition to our general Privacy Policy, this California Privacy Notice provides specific information regarding your rights under the CPRA.
For the purposes of this Privacy Notice, Personal Data refers to information linked or reasonably linkable to a specific individual or household. However, the following categories of information are not considered Personal Data under the CPRA:
- Publicly available information.
- Deidentified or aggregated data.
- Information excluded from the CPRA’s scope.
This Privacy Notice explains:
- Categories of Personal Data we collect.
- Purposes for which we use Personal Data.
- Categories of Personal Data we disclose to third parties.
- Categories of third parties to which we disclose Personal Data.
- How California residents can exercise their CPRA rights, including:
- Accessing, correcting, or deleting Personal Data.
- Requesting a portable copy of Personal Data.
- Limiting the use of sensitive Personal Data in certain scenarios.
- Opting out of data sharing for targeted advertising, data sales, or profiling.
Categories of Personal Data We Collect
We collect the following categories of Personal Data from our users:
1. Identifiers
- Examples: Name, address, phone number, email, social security number, or other identifiers.
- Purpose:
- To provide services and comply with statutory obligations.
- To improve our offerings based on user preferences.
- Sharing: Shared only with authorized processors and affiliates for operational purposes.
- Retention Period: Retained until the user deletes their account or as required by law for fraud prevention.
2. Commercial Information
- Examples: Purchase history, property records, or other consumer behavior data.
- Purpose:
- To analyze user preferences and provide personalized services.
- Sharing: Shared with processors and affiliates for service improvements.
- Retention Period: Retained until account deletion, with legal exceptions for fraud prevention.
3. Internet or Electronic Activity
- Examples: Cookie IDs, browsing history, device identifiers.
- Purpose:
- To enhance website functionality and user experience.
- Sharing: This data is not shared with third parties for advertising purposes.
- Retention Period: Retained until account deletion or as required by applicable laws.
4. Imprecise Geolocation Data
- Examples: General location derived from IP addresses.
- Purpose:
- To tailor content and services based on regional preferences.
- Sharing: Not shared with third parties for targeted advertising.
- Retention Period: Retained until the user deletes their account.
5. Sensory Information
- Examples: Audio recordings of customer service calls (with prior consent).
- Purpose:
- To ensure compliance with state and federal laws.
- To improve customer service quality.
- Sharing: Not shared with third parties.
- Retention Period: Retained as required for legal compliance or operational improvements.
Categories of Sensitive Personal Data
VillaTerras collects certain sensitive data with explicit consent from users:
1. Government ID Data
- Examples: Driver’s license, passport numbers, or social security numbers.
- Purpose:
- To verify identity and comply with legal requirements.
- Sharing: Shared only with authorized processors for legal compliance.
- Retention Period: Retained until account deletion, with fraud prevention exceptions.
2. Financial Data
- Examples: Bank account numbers, tax records, transaction history.
- Purpose:
- For secure payment processing and record-keeping.
- Sharing: Shared with trusted payment processors and affiliates.
- Retention Period: Retained until the user requests deletion or as required by law.
3. Precise Geolocation Data
- Examples: Exact GPS location from user devices (when explicitly permitted).
- Purpose:
- To provide location-based services.
- Sharing: Shared only for operational purposes, with user consent.
- Retention Period: Retained as required for service delivery or fraud prevention.
How VillaTerras Uses Personal Data
We use your Personal Data to provide services, improve offerings, and comply with legal requirements. Examples include:
- Processing transactions and verifying accounts.
- Delivering personalized recommendations and services.
- Complying with local, state, and federal laws.
Exercising Your CPRA Rights
California residents have the following rights under the CPRA:
- Right to Access
- Request the specific pieces of Personal Data collected about you.
- Obtain details about the categories of data, purposes, and third-party sharing.
- Right to Correct
- Request corrections to inaccurate or incomplete Personal Data.
- Right to Delete
- Request the deletion of Personal Data, subject to legal exceptions.
- Right to Data Portability
- Obtain a portable copy of your Personal Data in a usable format.
- Right to Limit Sensitive Data Usage
- Restrict the use of sensitive Personal Data to essential purposes only.
- Right to Opt-Out of Data Sharing
- Opt-out of data sharing for targeted advertising, data sales, or profiling purposes.
Submitting a CPRA Rights Request
To exercise your rights, submit a request using the following methods:
- Email: info@villaterras.com
- Online Form: Visit VillaTerras Privacy Requests
- Phone: Call 949-538-2585
Upon submission, you will receive a verification email to confirm your identity. Please respond promptly to ensure timely processing.
Authorized Agents
You may designate an authorized agent to act on your behalf by submitting proof of authorization and identity verification.
Contact VillaTerras
If you have questions or concerns about this Privacy Notice, contact us at:
- Email: info@villaterras.com
- Phone: 949-538-2585
Last updated: January 16, 2025
